Plans

FluentChat is subscription-based, with tiers from Free up through paid plans. Your plan determines which features you can use and how much you can do.

What a plan controls

A plan is a bundle of features and limits:

• Features unlock capabilities — messaging channels, commerce, booking, payments, CRM, file uploads, web crawl, images, voice, custom branding, and more. Throughout these docs, features are called out where relevant ("requires a plan that includes …").
• Limits cap usage — how many agents, team members, and connected stores you can have, how much knowledge each agent can hold, and how many products sync.

Full feature & limit matrix

See every feature and limit in one place.

Choosing and comparing

Compare plans on the in-app pricing page and during onboarding. Plans are shown as cards with their price and headline features; if annual pricing is offered, a monthly / yearly toggle shows the yearly savings.

You can start on Free and upgrade whenever you're ready — nothing forces you onto a paid plan to try FluentChat.

Usage and credits

Separate from features and limits, every AI reply spends credits from your balance. Your plan includes a monthly allotment, and you can top up. See Credits & usage.

Changing plans

Upgrade, downgrade, or cancel anytime from the billing page. If you downgrade, anything you'd configured that your new plan doesn't include is kept but paused (for example a connected channel shows "Plan paused") rather than deleted.