Welcome to FluentChat

FluentChat is a no-code platform for building AI agents that answer from your own data and act across every channel your customers use.

FluentChat lets you build AI agents — no code required. Each agent answers questions from knowledge you give it, calls actions (book a meeting, take a payment, look up an order), and talks to your customers on the surfaces they already use: your website, WhatsApp, Instagram, Slack, and more.

You configure everything from a dashboard. This documentation walks through every screen and setting, from creating your first agent to deploying it live and reading the analytics afterwards.

Start here

Quickstart

Go from sign-up to a live agent in a handful of steps.

Core concepts

Agents, packs, data sources, actions, channels, and credits explained.

Build your first agent

The three ways to create an agent, side by side.

Plans & features

Every plan feature and usage limit in one table.

What you can build

An agent is a configuration island with three surfaces you control:

Data sources — the knowledge your agent answers from. Paste text, upload files, crawl a website, sync Notion, or connect a Shopify / WooCommerce catalog. The agent retrieves the most relevant passages on every turn.
Actions — tools the agent can call mid-conversation, such as capturing a lead, booking a meeting, searching your catalog, or firing your own webhook.
Channels — where people talk to the agent: an embeddable website widget, WhatsApp, Messenger, Instagram, Telegram, or Slack.

Everything is scoped to a single agent. Knowledge, actions, and channels you configure on one agent are invisible to any other agent — even in the same workspace. Build a Sales agent and a Support agent side by side without them bleeding into each other.