ReferenceTroubleshootingFixes for the most common issues when building and deploying an agent.Copy MarkdownThe widget doesn't appear on my siteThe agent isn't replying on a channelThe agent isn't using my knowledgeA file upload failedAn action is locked or greyed outThe agent gives a generic greeting instead of following my flowI hit a rate limit while retrainingReplies stopped — am I out of credits?A connected channel says 'Plan paused'Security & privacyHow FluentChat isolates your data, protects credentials, and defends against malicious content.